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FAQ

What insurance plans do you accept?

Dietitians at HBC Nutrition participate in most major insurance plans, including:

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  • Medicare & Medicaid

  • Aetna

  • Ambetter TN

  • Anthem

  • Ascension Smarthealth

  • BCBS

  • Cigna

  • Humana

  • Oscar

  • United Health Care

  • Wellpoint 

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Is your insurance plan not listed? Please call our client care coordinator so that she can check for you. HBC is always adding new plans

 

What is the “no-show” policy?

If you are unable to keep your appointment, please call the office as soon as possible. If you miss your appointment and do not call to cancel within 24 hours, a $50 cancellation fee will apply.

 

Who can I call if I have a billing question?

For billing-related questions, please call 615-925-3894.

 

What forms of payments do you accept?

For your convenience, our practice accepts cash, personal checks, Venmo, money orders, and credit cards (Visa, MasterCard, Discover, and American Express). Unfortunately, we do not accept traveler’s checks. We will charge your credit card only for the amount you authorize.

 

Payment plans also may be arranged through our billing coordinator.

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